FAQ

The Dogverse application is intended for all dog lovers and owners who want to participate in creating a safer environment for all dogs, especially those from your area. Even the users who don't have a dog can create an account and use the app as a guest, which allows them to follow and post basic news and adverts. In addition, Dogverse is here to help you adopt a dog and thus bring a little more joy into the world.

No. The account name does not have to be your personal name. It can be a combination of your name and your dog's name, but it can also be any other nickname, i.e. the username you choose.

No problem—you can add a profile to your Dogverse account for each of your dogs, no matter how many you have. You can do it in the same way as described in the previous question.

The adverts have a button to contact the person who posted the ad. The users who want to contact you will fill out a form with their contact information and a message for you through our app. All this information will be sent to your email address. After that, you'll be able to reply via the email or phone number the person provided.

You can report a user of the application to the administrators for the inappropriate use of the application and harassment by following these steps: 1. Open the profile of the user you want to report 2. Click on the icon in the upper right corner (three dots) 3. Select the option "Report user"

You can find and unblock users you have blocked by following these steps: 1. Open your profile and click on the icon in the upper right corner (three dots) 2. Go to the "Blocked users" option and select from the list those users you want to unblock 3. When the app takes you to their profile, click on the icon (three dots) in the upper right corner of the screen 4. Select the option "Unblock user" and confirm your choice

You can see a list of your posts in the "Profile" section. Your posts are divided into News and Adverts, and each has its own tab—namely the second and third tabs just below your profile picture.

In order to renew your advert or your piece of news, open your profile and tab with ads or news. When you find a post that you want to renew, click on the icon in the upper right corner of the card (three dots), and then select the option "Extend news/ad".

You can manage the notifications by following these steps: 1. Click on the icon in the upper left corner of the screen (three horizontal lines) 2. Open the "Manage Account" section 3. Select the "Notification settings" option and turn on/off the desired notifications

Yes, of course. The moment you turn off the visibility of your location on the Dogverse map, no user will be able to see where you are.

Yes. It is necessary to create an account in order to use the application, but it is not necessary to add a dog profile. Without a dog profile, you can use the application as a guest, ie. you will have limited access to options.

Yes, of course. If you go to the "Profile" tab and click the "+" in the lower right corner, you can easily fill out and add a dog's profile.

You can deactivate your account by following these steps: 1. Click on the icon in the upper left corner of the screen (three horizontal lines) 2. Open the "Manage Account" section 3. Click on the "Delete account" option and confirm your choice If you have any problems with account deactivation, write to us at info@dogverse.app.

Yes. Clicking on the icon (three dots) in the upper right corner of the advert or news tab will open the "Report news/ad" option. If you click on that option and confirm your choice, we will receive a notification that the post has been reported. The post will automatically be removed, sent it for evaluation, and permanently deleted if we determine that it really harms the user experience of other community members.

You can block a user with whom you do not want to communicate through the Dogverse platform by following these steps: 1. Open the profile of the user you want to block 2. Click on the icon in the upper right corner (three dots) 3. Select the option "Block user"

News or advert filters can be easily turned off by clicking on the icon (circular arrow) located in the upper right corner of the filter selection screen.

No. Users you've blocked can't see any content you share, including your location when you share it on the Dogverse map.

In the lower right corner of the advert card you will find an icon that enables you to contact the user who shared the ad. When you click on that icon and fill in your information and message, the advertiser (user who posted the ad) will receive an email with all the information you filled in. The advertiser thus gets the opportunity to contact you, so you can expect an email, message, or call from that person.

You can easily invite a friend who has a dog to join the application by following these steps: 1. Click on the icon in the upper left corner of the screen (three horizontal lines) 2. Select the option "Invite a friend" 3. Choose the application through which you want to contact a friend and share the referral link

When you turn on the visibility of your location, other users who have location sharing activated at that moment become visible to you. Once you stop showing your location, you will no longer see any users on the map.

The Dogverse application is intended for all dog lovers and owners who want to participate in creating a safer environment for all dogs, especially those from your area. Even the users who don't have a dog can create an account and use the app as a guest, which allows them to follow and post basic news and adverts. In addition, Dogverse is here to help you adopt a dog and thus bring a little more joy into the world.

Yes. It is necessary to create an account in order to use the application, but it is not necessary to add a dog profile. Without a dog profile, you can use the application as a guest, ie. you will have limited access to options.

No. The account name does not have to be your personal name. It can be a combination of your name and your dog's name, but it can also be any other nickname, i.e. the username you choose.

Yes, of course. If you go to the "Profile" tab and click the "+" in the lower right corner, you can easily fill out and add a dog's profile.

No problem—you can add a profile to your Dogverse account for each of your dogs, no matter how many you have. You can do it in the same way as described in the previous question.

You can deactivate your account by following these steps: 1. Click on the icon in the upper left corner of the screen (three horizontal lines) 2. Open the "Manage Account" section 3. Click on the "Delete account" option and confirm your choice If you have any problems with account deactivation, write to us at info@dogverse.app.

The adverts have a button to contact the person who posted the ad. The users who want to contact you will fill out a form with their contact information and a message for you through our app. All this information will be sent to your email address. After that, you'll be able to reply via the email or phone number the person provided.

Yes. Clicking on the icon (three dots) in the upper right corner of the advert or news tab will open the "Report news/ad" option. If you click on that option and confirm your choice, we will receive a notification that the post has been reported. The post will automatically be removed, sent it for evaluation, and permanently deleted if we determine that it really harms the user experience of other community members.

You can report a user of the application to the administrators for the inappropriate use of the application and harassment by following these steps: 1. Open the profile of the user you want to report 2. Click on the icon in the upper right corner (three dots) 3. Select the option "Report user"

You can block a user with whom you do not want to communicate through the Dogverse platform by following these steps: 1. Open the profile of the user you want to block 2. Click on the icon in the upper right corner (three dots) 3. Select the option "Block user"

You can find and unblock users you have blocked by following these steps: 1. Open your profile and click on the icon in the upper right corner (three dots) 2. Go to the "Blocked users" option and select from the list those users you want to unblock 3. When the app takes you to their profile, click on the icon (three dots) in the upper right corner of the screen 4. Select the option "Unblock user" and confirm your choice

News or advert filters can be easily turned off by clicking on the icon (circular arrow) located in the upper right corner of the filter selection screen.

You can see a list of your posts in the "Profile" section. Your posts are divided into News and Adverts, and each has its own tab—namely the second and third tabs just below your profile picture.

No. Users you've blocked can't see any content you share, including your location when you share it on the Dogverse map.

In order to renew your advert or your piece of news, open your profile and tab with ads or news. When you find a post that you want to renew, click on the icon in the upper right corner of the card (three dots), and then select the option "Extend news/ad".

In the lower right corner of the advert card you will find an icon that enables you to contact the user who shared the ad. When you click on that icon and fill in your information and message, the advertiser (user who posted the ad) will receive an email with all the information you filled in. The advertiser thus gets the opportunity to contact you, so you can expect an email, message, or call from that person.

You can manage the notifications by following these steps: 1. Click on the icon in the upper left corner of the screen (three horizontal lines) 2. Open the "Manage Account" section 3. Select the "Notification settings" option and turn on/off the desired notifications

You can easily invite a friend who has a dog to join the application by following these steps: 1. Click on the icon in the upper left corner of the screen (three horizontal lines) 2. Select the option "Invite a friend" 3. Choose the application through which you want to contact a friend and share the referral link

Yes, of course. The moment you turn off the visibility of your location on the Dogverse map, no user will be able to see where you are.

When you turn on the visibility of your location, other users who have location sharing activated at that moment become visible to you. Once you stop showing your location, you will no longer see any users on the map.